Privacy policy.

HomeHQ is an iPhone and iPad app. You sign in with Apple or with Google. If you connect Google, your calendar syncs two-way with your Google account and chores can mirror one way into your Google Tasks. Your family setup — member names, colors, chores — is stored in HomeHQ's secure backend so it stays in sync across everyone's devices.

The AI features run in the cloud, not on your phone. When you scan a flyer, talk to the assistant, or use the voice button, that content goes to Google's Gemini models to be read or answered. The section below spells out exactly what gets sent.

We collect a small amount of information through this website (your email if you ask us for something, analytics) and through the App Store (aggregate subscription and crash data, provided by Apple). We do not sell, share, or rent any of it, and we run no ads.

From the website: if you submit your email (to receive the App Store link or the mental-load quiz PDF), we store your email and the page you submitted it from. We use Google Analytics 4 to record page views, referrers, approximate country, device type, and which features you interact with.

To be precise about consent: the Google Analytics tag loads on every page, but it starts with Google Consent Mode set to denied, so before you answer the banner it sets no analytics cookies and sends a cookieless page-view ping (page, referrer, approximate country from your IP address, device type) with no identifier attached to it. If you accept, it switches to full measurement with cookies. If you decline, it stays in the cookieless state. It never receives your email address or anything else that identifies you personally.

From the App Store: Apple provides aggregate data about installs, subscriptions, and crashes. This is anonymous and aggregated — we cannot identify individual users.

From the app itself: your account (the email address attached to your Apple or Google sign-in) and your family setup: member names, roles, colors, chore lists and completion history, points and streaks, shopping and to-do lists, household settings, and any dietary or allergy notes you enter for a family member. If you connect Google, we access your Google Calendar and Google Tasks to sync your family's schedule, with full read and write access to your calendars and tasks so the app can add and edit events. You can revoke that any time in your Google account. We do not store your conversations with the AI assistant, and each member's notification settings are kept on that member's own device. We use all of this only to run the app for your household. We never sell it or use it for advertising.

The app uses Amplitude for product analytics. It receives your email address as a user property, along with which screens and features you use.

HomeHQ's AI features do not run on your device. Every one of them sends your content to Google's Gemini models, which act as our processor for that step. Our servers hold the API key and the instructions; your app talks to our servers, and our servers talk to Google. Here is what leaves your device for each feature.

Scanning a flyer or a school notice: the photo you take is downscaled and uploaded to Gemini, which reads the page and returns the events it found. Your family's member names and email addresses go with it so the events can be matched to the right person. We do not keep the photo. It is passed through to Google, read, and dropped when the request finishes.

Voice: when you hold the microphone button, the app records audio and streams it straight from your device to Google's Gemini Live service to be transcribed. That audio does not pass through our servers. What our servers do send Google, just before the connection opens, is a list of your family's member names and chore names, so the transcription recognises them.

The assistant: each time you send a message, the whole conversation so far, every family member's name and email address, and the schedule or chore information the assistant looked up or changed in order to answer are sent to Gemini. We do not save your conversations, on our servers or on your device. A chat exists only while it is open on your screen, and it is gone when you close it.

Family insights: the suggestions on the dashboard are written by Gemini from your real data. Member names, chore names, event titles and times are sent so the wording comes out specific rather than generic.

We also log how the assistant is used (which tools it ran, how long a reply took) to Amplitude, so we can tell when it is getting things wrong. That logging is set to send metadata only, so the words of your conversation are not part of it.

We do not train any AI model on your family's data, and we do not let anyone else use it for that. Google processes it as a service provider under its API terms. If you would rather none of this happen, avoid the flyer scan, the voice button, and the assistant. The rest of the app works without them.

The app shows local weather on the dashboard. To do that it asks iOS for your approximate location, accurate to roughly 3 km rather than to your address, and sends it to Apple WeatherKit to get the forecast. We do not store your location, and you can refuse the permission in iOS Settings. The weather panel is the only thing that stops working.

We use the data we collect to: send you the email you asked for (App Store link, mental-load quiz result, occasional product updates if you opted in); understand which parts of the website work and which don't; provide customer support if you contact us.

We do not use your data to: advertise to you, build profiles, or sell to anyone.

We use a small number of vendors to run the business:

• Apple — for App Store distribution and in-app purchases, for Sign in with Apple, and for WeatherKit, which returns the local forecast from an approximate location.
• Google — for sign-in, two-way Google Calendar sync, and one-way mirroring of chores into Google Tasks, under Google's terms.
• Google (Gemini) — the AI models behind the flyer scan, the assistant, voice input, and the dashboard insights. See the AI section above for what is sent.
• Supabase — the secure backend that stores your family setup (members, chores, household settings) so devices stay in sync, and where our AI functions run.
• Google Analytics 4 — for website analytics, in the consent-gated form described above.
• Amplitude — for product analytics in the iOS app, so we can see which features get used and where people get stuck. It receives your email address so we can connect the same person across devices. The website does not use it.
• Vercel — to host this website.
• HubSpot — to manage customer-relationship records for support, the beta and Android waitlists, and marketing emails.

Your calendar events stay in your Google account; HomeHQ reads and writes them to keep your family's shared view in sync.

This website sets a small number of cookies for analytics and for remembering your consent preferences. None of them are advertising cookies. The first time you arrive you will see a consent banner; analytics cookies are only set after you accept, and you can decline with one click. The Google Analytics tag itself loads either way, but until you accept it runs in its cookieless mode, described above.

Depending on where you live, you have the right to: ask us what data we hold about you; ask us to correct or delete it; ask us to stop processing it for marketing.

To exercise any of these rights, email admin@home-hq.com. We aim to respond within 30 days.

You can also delete your account from inside the app, under Settings. That removes you from your household and deletes your account record on our backend. A parent can remove any member of the household the same way, and the app checks that permission on the server rather than trusting the phone. Deleting your HomeHQ account does not touch your Google Calendar or Google Tasks: those stay in your Google account, and you can also revoke HomeHQ's access from your Google security settings.

Marketing email addresses are kept until you unsubscribe. Support conversations, including anything you attach to them, are kept for 3 years. Analytics data is retained according to Google Analytics 4 defaults (14 months). App Store subscription records are kept for as long as legally required.

Your family's data in the app — members, chores, calendar links, household settings — is kept while your household uses HomeHQ. If your subscription lapses we do not delete anything. Access to the paid features stops, and your family's data stays on our backend so it is there if you resubscribe. If you want it gone sooner, delete your account in the app or email us.

When an account is deleted, we remove that member and their record from our backend. Data that belongs to the household rather than to one person, such as a chore another member completed, stays with the household until the household itself is deleted. Copies can survive in routine backups for a short time after that. Content we sent to Google to answer a request is handled under Google's retention terms for its API, not ours.

HomeHQ is built for families, and children are real users of it, not just names on a parent's screen. A child can have their own account in the household, with their own chore list, points, streak, place on the leaderboard, and notification settings. A parent creates that account, controls it, and can remove it at any time. There is no way for a child to sign themselves up.

For a child in a household we hold their name, color and role, their events and schedule, their chores and completion history, their points and streaks, and any dietary or allergy information a parent enters for them. We store it to run the family's shared dashboard. It is never used for advertising and never sold.

Children can also use the assistant and the voice button. When they do, what they type or say goes to Google's Gemini models the same way an adult's messages do, along with the family context described in the AI section. If you would rather your child's words did not leave the device, tell them not to use those features, or use HomeHQ without them.

A parent can ask us for a copy of what we hold about their child, or ask us to delete it, at the address below. This website is not directed at children under 13; if you are under 13, do not provide your email here.

If we materially change this policy, we will update the "last updated" date at the top and, if you have given us your email, send you a notification. Continued use of the website or the app after a change constitutes acceptance.

HomeHQ · Vancouver, Canada

Privacy questions: admin@home-hq.com